Tag Archives: Customer Retention

Are You Building A Business Or A Bubble?

I don’t own a house (by my own choice) so perhaps I don’t know as much about these mortgages, housing crises, or the like as others do.

Here’s what I DO know: it makes me sick that so many honest working people are losing their homes and are forced to fight to keep something they had every reason to believe they’d never have to worry about.

All the media sensationalism aside, did the banks really cause it?  What does this all mean for your marketing?

Look: if a non-homeowner like me can see some common sense in all this, you definitely can.

- ARH

P.S. Is your marketing message calibrated to build a solid, sturdy, valuable business, or could you be attracting all the ingredients for a bursting bubble?  First step: let’s see what you’ve got and how it can be upgraded.

Posted in Building Your Business, Conversion Conversation, Monday Marketing Moments, Product Launches, Website Conversions | Tagged , , , , , , , , | Leave a comment

Building Badwill, $75 At A Time

You may review your business model and find all kinds of “leaks” and “holes” where you COULD be charging little fees here and there.

But are you risking an onslaught of badwill?  (As opposed to goodwill.)  Check this out:

As you’ll see, this is why I leave some money on the table.  Sometimes, it’s just not worth it.

- ARH

P.S.  Help My Website Sell™ Business Building Landing Pages and Quick Launch WordPress Websites set you free and put you in charge of your internet marketing destiny faster than the “old way” of building websites.

Posted in Building Your Business, Monday Marketing Moments, Upsells | Tagged , , , , | Leave a comment

How To Profit From Customer & Client Complaints

Greetings!

Doesn’t it throw you when you find out a customer you THOUGHT was satisfied, turns out to have a major gripe?  What’s worse: if this one customer is letting their feelings be known, how many are NOT sharing with you… but ARE sharing with others?

In this video, watch how my coaching client takes what ALMOST became a public gripe, nips it in the bud, and creates a new result where EVERYONE wins big:

Next Steps:

After you watch the video, be sure to leave a comment sharing YOUR thoughts and experiences!

- ARH

P.S. After you watch this video and you feel the urgent need to plug the leaks in your internet marketing strategy that are draining dollars right out of your banking account, click here for even more powerful, here’s-exactly-how-it’s-done know-how to make sure more website visitors become your customers for life! Keep Your Customer Forever

Posted in Customer Contact, Language, Service Recovery, Website Conversions | Tagged , , , , , , | 2 Comments